Frequently Asked Questions
Everything you need to know about shopping with Shalvi Fashion Home.
How do I determine the right size for my clothing?
We provide a detailed size guide on every product page. We recommend measuring yourself and comparing it to our chart, as sizes may vary between different styles and cuts.
What is your return and exchange policy?
We offer a 15-day return and exchange policy for all unworn items with original tags attached. Simply visit our returns portal to initiate the process.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 5-7 business days, while expedited options are available at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' services like Klarna and Afterpay.
Can I track my order status?
Yes! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Do you offer international shipping?
Currently, Shalvi Fashion Home ships to over 50 countries. Shipping costs and delivery times for international orders will be calculated at checkout based on your location.